Last updated: January 31, 2022
Thank you for shopping at Apna Jewel.
If, for any reason, You are not completely
satisfied with a purchase We invite You to review our policy on refunds and
returns. This Return and Refund Policy has been created with the help of
the Return and
Refund Policy Generator.
The following terms are applicable for any products
that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is
capitalized have meanings defined under the following conditions. The following
definitions shall have the same meaning regardless of whether they appear in
singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- Company (referred
to as either “the Company”, “We”, “Us” or
“Our” in this Agreement) refers to Ombre Salon & Laser
Clinic Inc., 4310 104 Ave NE #2134, Calgary, AB T3N 1W5.
- Goods refer
to the items offered for sale on the Service.
- Orders mean
a request by You to purchase Goods from Us.
- Service refers
to the Website.
- Website refers
to Apna Jewel, accessible from https://apnajewel.com/
- You means
the individual accessing or using the Service, or the company, or other
legal entity on behalf of which such individual is accessing or using the
Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days
without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from
the date on which You received the Goods or on which a third party you have
appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation,
You must inform Us of your decision by means of a clear statement. You can
inform us of your decision by:
- By
email: info@apnajewel.com
We will reimburse You no later than 30 days from
the day on which We receive the returned Goods. We will use the same means of
payment as You used for the Order, and You will have pay 30% as restocking fee
towards the products you are returning. You will also have to bear the shipping
cost.
Conditions for Returns
In order for the Goods to be eligible for a return,
please make sure that:
- The
Goods were purchased in the last 7 days
- The
Goods are in the original packaging
- The
Goods must not have used or damaged at all
- The
Goods must have the receipt or proof of purchase
The following Goods cannot be returned:
- The
supply of Goods made to Your specifications or clearly personalized.
- The
supply of Goods which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.
- The
supply of Goods which are not suitable for return due to health protection
or hygiene reasons and were unsealed after delivery.
- The
supply of Goods which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any
merchandise that does not meet the above return conditions in our sole
discretion.
Only regular priced Goods may be refunded.
Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply
to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of
returning the Goods to Us. You should send the Goods at the following address:
4310 104 Ave NE #2134, Calgary, AB CANADA T3N 1W5
We cannot be held responsible for Goods damaged or
lost in return shipment. Therefore, We recommend an insured and trackable mail
service. We are unable to issue a refund without actual receipt of the Goods or
proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased
and then shipped directly to you, You’ll receive a gift credit for the value of
your return. Once the returned product is received, a gift certificate will be
mailed to You.
If the Goods weren’t marked as a gift when
purchased, or the gift giver had the Order shipped to themselves to give it to
You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and
Refunds Policy, please contact us:
- By email: info@apnajewel.com